These standard terms govern all goods and services supplied by Ditshego Ventures (Pty) Ltd. By accepting a quotation, placing an order, or accepting delivery, you agree to them.
“We”, “us”, “the Supplier” means Ditshego Ventures (Pty) Ltd; “you”, “the Customer” means the person or entity to whom we supply goods or services. These terms apply to every quotation, order, sale, and service we provide, and prevail over any conflicting terms of the Customer unless we agree otherwise in writing.
A quotation is valid for the period stated on it and is not an offer capable of binding acceptance after that period or once withdrawn. An order is accepted only when we confirm it in writing or commence supply. We may decline any order at our discretion.
Delivery dates are estimates and not guaranteed. Risk in goods passes to the Customer on delivery. We are not liable for delay or failure caused by events beyond our reasonable control.
Ownership of goods remains with us until the Customer has paid in full. Until then the Customer holds the goods as our bailee and may not sell, pledge, or encumber them; we may repossess them on default.
Cancellations and returns are handled in accordance with the Consumer Protection Act (CPA) No. 68 of 2008 where it applies. Custom or specially procured items may not be returned. Goods returned must be undamaged and in original condition; a reasonable handling charge may apply.
We supply goods and services with the implied warranty of quality afforded by the CPA where applicable. The Customer must inspect on receipt and report defects or shortages within 7 (seven) days. Our liability for defective supply is limited, at our election, to repair, replacement, or credit of the affected item.
To the maximum extent permitted by law, we are not liable for any indirect, incidental, or consequential loss, loss of profit, or loss of data. Our total liability arising from any supply is limited to the amount paid by the Customer for the goods or services giving rise to the claim. Nothing limits liability that cannot lawfully be excluded.
All intellectual property in our materials, designs, software, and deliverables remains ours unless expressly assigned in writing. The Customer receives only a non-exclusive licence to use deliverables for their intended purpose, conditional on full payment.
Each party shall keep the other's non-public information confidential. We process personal information lawfully and only as necessary, in compliance with the Protection of Personal Information Act (POPIA) No. 4 of 2013. See our Privacy Notice.
Neither party is liable for failure or delay caused by events beyond its reasonable control, including load-shedding, acts of state, natural events, or supply-chain failure. Obligations are suspended for the duration of the event.
If a party commits a material breach and fails to remedy it within 7 (seven) days of written notice, the other party may cancel the affected supply and claim damages. We may suspend supply or services while any amount is overdue.
The parties shall first attempt in good faith to resolve any dispute by negotiation. Failing resolution, the dispute may be referred to mediation, and thereafter to the appropriate South African court.
These terms, together with our quotation and invoice, are the entire agreement and supersede prior understandings. Variations must be in writing. If any provision is unenforceable, the rest remains in force. The Customer chooses the address on its order as its domicilium citandi et executandi for legal notices. These terms are governed by the laws of the Republic of South Africa.
