Privacy notice.

1. Who we are

This Privacy Notice explains how Ditshego Ventures (Pty) Ltd (“we”, “us”) collects, uses, and protects your personal information. Our Information Officer's details appear at the end of this notice.

2. Information we collect

Depending on your dealings with us, we may collect:

• identifying details — name, contact number, email, and address;
• business details — company name, registration, and role;
• transaction details — orders, invoices, payments, and correspondence;
• technical details — limited website analytics where you visit our site.

3. Why we process it (lawful basis)

We process personal information only where the law allows — to perform a contract with you, to comply with a legal obligation, to pursue our legitimate business interests in a balanced way, or with your consent. We do not process more than is necessary for these purposes.

4. How we use it

• to provide quotations, fulfil orders, and deliver goods or services;
• to invoice, take payment, and manage your account;
• to communicate with you and respond to enquiries;
• to keep accurate records and meet tax and statutory duties.

5. Sharing & disclosure

We do not sell your personal information. We share it only with operators who process it on our behalf under a written mandate (for example payment, email, or hosting providers), or where required by law. Operators are bound to confidentiality and security obligations.

6. Security safeguards

We take appropriate, reasonable technical and organisational measures to protect personal information against loss, unauthorised access, and misuse, and we review these measures from time to time. Where we become aware of a compromise, we will notify you and the Information Regulator as required.

7. Retention

We keep personal information only as long as necessary for the purposes above or as required by law (for example, tax records are kept for the period prescribed by SARS), after which it is securely deleted or de-identified.

8. Cross-border transfers

Where a service provider stores information outside South Africa, we ensure the recipient is subject to laws, binding rules, or a contract that provide an adequate level of protection comparable to POPIA.

9. Your rights

Subject to POPIA, you have the right to:

• ask what personal information we hold and request access to it;
• ask us to correct or delete information that is inaccurate or no longer needed;
• object to processing, or withdraw consent where processing is based on consent;
• lodge a complaint with the Information Regulator.

10. Changes to this notice

We may update this notice from time to time. The current version is dated above and is available on request and on this page.

11. Contact

Information Officer: MK Ditshego — mk@ditshego-ventures.co.za · +27 62 960 3988

Information Regulator (South Africa): POPIAComplaints@inforegulator.org.za · inforegulator.org.za